Tips for the Hearing

It is essential to:

• Introduce everyone who is present
• Focus on the issues raised in the grievance letter
• Not get side-tracked onto other issues unless they are directly relevant to the grievance
• Adjourn when necessary including if the employee raises issues which the line manager was not aware of at the outset
• Arrange an interpreter if English is not the employee’s first language
• Consider any reasonable adjustments if the employee has a disability

A script can be prepared beforehand to keep the hearing on track